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Reservations:
Must be made a minimum THREE days in advance. A Reservation Request Form must be completed and e-mailed to Hill Country Pet Nanny for each series of visits you desire. Please see that you receive a confirmation of your reservation request before you leave.
Payment:
We accept online payments through Venmo.
Cancellations:
Pet-sitting visits may be cancelled up to 72 hours prior to your scheduled service. We must have 72 hours notice for credit.
Sick Pets:
Pets that are not feeling well should be under the care of a veterinarian. We will not schedule visits to pets that are known to be ill or sick; however, we will gladly provide service to pets that simply require medication or have special requirements, such as elderly pets.
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