Reservations:

Must be made a minimum THREE days in advance. A Reservation Request Form must be completed and e-mailed to Hill Country Pet Nanny for each series of visits you desire. Please see that you receive a confirmation of your reservation request before you leave.

Payment:

We accept online payments through Venmo.

Cancellations:

Pet-sitting visits may be cancelled up to 72 hours prior to your scheduled service. We must have 72 hours notice for credit.

Sick Pets:

Pets that are not feeling well should be under the care of a veterinarian. We will not schedule visits to pets that are known to be ill or sick; however, we will gladly provide service to pets that simply require medication or have special requirements, such as elderly pets.

New Customers, please download and complete the following forms prior to the initial consultation: